Careers At Maryville Academy

Thank you for your interest in employment opportunities with Maryville. Please submit your application on-line through the link identified in the announcement. We will carefully evaluate your qualifications against our current requirements. You will be contacted shortly if you are invited to participate in our interview process.

Due to the high volume of resumes received, we are unable to further confirm the receipt or status of your resume via the telephone or email.

Thank you again for your interest in Maryville.

Family Support Supervisor

Department: Crisis Nursery
Location: Chicago, IL

Maryville Academy has an opening for Family Support Supervisor in our Crisis Nursery Program. 

About Maryville Academy

For more than 134 years, Maryville has been committed to providing protection and guidance to children. As the world has changed, so have the needs of the families and children we serve. Maryville has adapted by focusing on our communityís most critical issues. Today, our range of programs includes residential care, mental health services, healthcare and family support services, as well as a variety of educational and youth development offerings. Maryvilleís mission is to help children and families to reach their fullest potential by empowering intellectual, spiritual, moral and emotional growth.

About the Crisis Nursery

The Maryville Crisis Nursery provides free short-term care for children of families who are experiencing a severe disruptive crisis or a family emergency or to prevent that crisis from happening. Children ages newborn through six years receive round-the-clock childcare, up to 72 hours a stay. This safe and nurturing environment is designed to protect them from harmful experiences and the damaging effects of trauma. Issues that bring families to the Maryville Crisis Nursery include unemployment, parental illness or hospitalization, poverty and homelessness.

About the Family Support Supervisor Position

The Maryville Crisis Nursery cares for vulnerable young children and supports at-risk families in the Chicago metropolitan area. The Family Support Supervisor, as the leader of the Family Advocate Team, will provide supervision to family advocate workers in addition to offering crisis intervention, referrals, support, home visiting and assistance to families who are stressed and at risk of abusing / neglecting their children. This position requires advanced knowledge in the field of social work and supervisory experience. Position requires the consistent exercise of discretion and judgment and will function in an environment of reflective supervision.


  • Ensures adherence to the Program Plan, has clear knowledge and understanding of the standards and licensing requirements governing the specific program(s) under his/her supervision, and has either demonstrated or will demonstrate the capacity to apply these appropriate standards in the day-to-day functioning of the program;
  • Hires Family Advocate Team members, including family advocate workers and interns, and provides training, consultation, reflective supervision and evaluation to the individuals and the team;
  • Completes a comprehensive assessment or reassessment of families calling the nursery for services and determines if the family meets the criteria for placement;
  • Assesses immediate risk of abuse/neglect for the children and completes assessments on the indicated;
  • Coordinates and completes paperwork for the intake and discharge process with families, documents interactions with families, and maintains case files;
  • Provides timely follow-up as needed with individual families;
  • Participates in and provides support for parent education within Maryville and the community as well as in-home visitation;
  • In conjunction with the Family Advocate Team determines appropriate intervention strategies with the families who utilize crisis care, parent education support and/or home visitation;
  • Maintains information on available community resources and assists families in the utilization of resources in their community;
  • Represents and promotes the Crisis Nursery with outside agencies and within the community and advocates for families and children within the community and governmental settings;  
  • Establishes On Call schedules and responsibilities for the family advocate workers and interns and offers support and assistance as necessary;
  • Communicates with child care staff regarding care and scheduling for the children;
  • May be required to pick up children from a hospital or police stations; and
  • Performs other work related duties as assigned.

Minimum Requirements

Education, Skills and Abilities

  • 3-5 years of experience in a supervisory role;
  • Two or more years of experience working with families;
  • Masters Degree in social service or related field from an accredited college or university, Masters LCSW preferred;
  • Knowledge in family systems and child development; and
  • Experience with crisis intervention.
  • Bilingual (Spanish) skills, preferred;
  • Cultural competency;
  • Ability to effectively communicate verbally and in writing;
  • Strong interpersonal skills;
  • Ability and desire to work as part of a team;
  • Basic computer skills;
  • Ability to problem solve; and
  • Ability to work under pressure.

Physical Demands, Environment and Scheduling:

  • Required to frequently sit, stand, walk, bend, stoop and drive for extended periods of time;
  • Required to lift/move objects and/or youth weighing in excess of 40 pounds;
  • Must have visual, hearing and learning capabilities sufficient to perform the essential functions defined above;
  • Will perform work in and in association with Maryville program settings, as well as, but not limited to schools, recreational facilities, court rooms, hospitals, correctional/detention institutions, and various community settings;
  • Duties involve contact with parents and family members who may be hostile, dangerous, threatening, aggressive, suicidal, and/or under the influence of drugs or alcohol;
  • Must have an automobile available on a 24- hour basis and a valid Illinois Driverís License; and
  • Must be flexible in training and scheduling and available to work evening and weekend shifts and for crisis intervention services on a 24-hour basis.


Why Join the Maryville Family?

Maryville offers all full-time employees:

  • PPO health insurance options
  • Vision Insurance
  • FSA and HSA
  • 403(b)
  • Paid vacation and sick days
  • 9 paid holidays a year
  • After one year of service you will be eligible for dental insurance, long term disability and life insurance and tuition reimbursement. 

For more information about all of the services that Maryville provides, please visit our website at

Maryville Academy is an Equal Opportunity Employer.  No applicant for employment shall be discriminated against because of age, race, color, religion, sex, marital status, national origin, veteran status or disability.


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